If the machine is unable to print for some reason, the Error indicator lights up and a message indicating the cause of the problem is displayed on the touch panel display. When these messages are displayed, take the appropriate action to solve the problem.
If a message indicating another problem occurs at the same time as the first error message, a warning message will not be displayed.
If the message is shown with the Skip Error mark, you can bypass the error and continue printing by pressing [Skip Error]. However, if you do this, print data may be lost or the data may not be printed correctly. If you want to cancel the procedure, cancel the print job to remove the cause of the problem, and print the data again.
For instructions on performing [Skip Error] from the touch panel display, see "Status Monitor/Cancel."
For instructions on cancelling a print job from the touch panel display, see "Cancelling Print Jobs."
An error occurred during the initialization of the printer function.Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
An internal error has occurred.Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
A master font error has occurred.Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
The machine's memory space allocated for fonts is full and printing cannot proceed.Change the font setting in the printer driver and try printing again. Alternatively reduce the complexity of the print job by reducing the number of fonts that need to be downloaded to the machine.
A problem occurred when creating the image.Initialize the printer. (Note that Secured Print and other print data stored in memory, and print jobs being processed are deleted.) If the message does not disappear after initializing the printer, contact your local authorized Canon dealer.
The machine has reported a hard disk error.Perform a reset and try printing again. (See "Reset Printer.") If the problem persists, contact your local authorized Canon dealer.
The machine's memory space allocated for images is full and printing cannot proceed. Change the image setting in the printer driver and try printing again.Alternatively reduce the complexity of the print job by reducing the number of images that need to be downloaded to the machine.
An error occurred during the initialization of the function.Cancel the job and then perform a printer reset to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
There is data in the TIFF or JPEG images that cannot be processed by the machine. Cancel the job and try printing the data again. An error occurred while processing data.Cancel the job and then perform a printer reset to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
There is not enough memory necessary to process TIFF or JPEG images. Cancel the job and try printing the data again. The machine's memory space allocated for macros is full and printing cannot proceed. Change the macro setting in the printer driver and try printing again.Alternatively reduce the complexity of the print job by reducing the number of macros that need to be downloaded to the machine.
The machine's memory is full and printing cannot proceed.Change the mode setting in the printer driver and try printing again, or reduce the complexity of the print job by reducing the number of fonts, macros, images, or patterns that need to be downloaded to the machine.
The machine's memory space allocated for patterns is full and printing cannot proceed. Change the pattern setting in the printer driver and try printing again.Alternatively reduce the complexity of the print job by reducing the number of patterns that need to be downloaded to the machine.